New Reports & Scorecard KPIs
Improvement
📊 If you've ever exported a class list to a spreadsheet just to figure out which time slots are actually worth keeping — this is for you.
Three new reports and six new scorecard tiles give studios a much clearer picture of class performance, attendance behavior, and how well your intro offer is actually converting.
New Reports
- Class Performance — shows registrations, attendance, and revenue broken down by class slot (offering + day + time). Quickly see what's pulling its weight and what isn't.
- Class Demand — shows total demand per slot: confirmed registrations, waitlist, and cancellations. Useful for deciding whether to add capacity or cut sessions.
- Paid vs. Played — compares registrations to actual check-ins at the session level, surfacing no-show patterns where they actually live.
New Scorecard Tiles (Overall Business)
- Staff Pay — total instructor pay liability for the period. Pairs with Total Sales for a quick gross margin read. Requires the Staff feature.
- Paying Clients — distinct clients who made at least one payment, separate from Unique Clients (which counts all visitors).
- First Visit Return Rate — % of first-timers who came back. A strong signal on onboarding and first-class experience.
New Scorecard Tiles (Intro Offer)
- Intro Purchase Rate — % of first-visit clients who bought the intro offer.
- Membership Conversions — how many intro purchases became memberships.
- Membership Conversion % — the rate at which intro offer sales convert to memberships.